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Showing posts with the label delegation

Delegation by Design: Matching the Right Person to the Right Task

You may have heard the phrase, “If you want something done right, do it yourself.”  If only we all had enough time and energy to do everything ourselves.  Instead, delegation is the principle that allows us to accomplish tasks through others.  You don’t have to do a project yourself to get it done correctly.  You just have to put it in the hands of the right person. First, figure out your priorities for the project.  What is most important to you about getting the job done?  Should it be done fast, or with precision?  Does it need creativity, or in-depth analysis?  Once you’ve prioritized the need, match the project to the person with the right qualities: If you want it done quickly, give it to the person with a clean desk .   Chances are, she has a clean desk because she can’t stand to have pending items waiting on her to complete them.   She is probably a task-oriented person who gets the job done as soon as it’s assig...

Let the Experts Be the Experts

Last week I went to a local hair salon to get my usual trim.   The salon just opened in January and they’ve already seen huge success as they focus on top-notch customer relations.   I could go on and on about the personalized service I received – from the aromatherapy treatment to the hand massage – but that’s not the point. The point is, my stylist told me something incredibly insightful.   And we’re not talking small talk.   She had a life-sized moment of clarity to share with me.     She said: “One of the most damaging things you can do to a person is to do something for them that they are capable of doing themselves.”  Maybe that doesn’t sound groundbreaking at first glance.   But think about it.   The worst thing is doing something for someone that they can do for themselves .   Here’s why: It discredits individual achievement.   When you take away somebody’s project, you also take away their bragging rights...