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Showing posts with the label work

Let the Experts Be the Experts

Last week I went to a local hair salon to get my usual trim.   The salon just opened in January and they’ve already seen huge success as they focus on top-notch customer relations.   I could go on and on about the personalized service I received – from the aromatherapy treatment to the hand massage – but that’s not the point. The point is, my stylist told me something incredibly insightful.   And we’re not talking small talk.   She had a life-sized moment of clarity to share with me.     She said: “One of the most damaging things you can do to a person is to do something for them that they are capable of doing themselves.”  Maybe that doesn’t sound groundbreaking at first glance.   But think about it.   The worst thing is doing something for someone that they can do for themselves .   Here’s why: It discredits individual achievement.   When you take away somebody’s project, you also take away their bragging rights...